FAQ

How do I choose the right item?

Compare the product photos, variant name, size notes, material notes, and written listing before ordering. This catalog currently includes Bifold Wallet, Trifold Wallet, Leather Belt, Keychain.

Which details should I check before checkout?

Check dimensions, fit, color, included pieces, and compatibility notes. Representative listings include Leather Bifold Wallet, Leather Trifold Wallet, Leather Belt 1.25".

How long does shipping take?

Leather goods orders ship in the posted handling window; belts and watch straps may arrive in separate tracked cartons. Delivery timing can vary by carrier route and address accuracy.

Can I return an order?

Unopened leather goods can be returned within the posted 30-day window. Keep the item unused, uninstalled, and in its returnable condition until you confirm it works for your use case.

How do I contact support?

Email support@matthewwalkerjk.com with your order number, product name, and the option you selected so support can review the right listing details.